Qty Price
20 to 99 $17.00 each
100+ $15.00 each

Customer Service Human Relations Skills - Form A-C

SKU RR137
Starting from $17.00

Format:

25 items, Multiple-choice

Assesses:

Customer Service Human Relations

Skill Level:

Entry

Language:

English

Quantity:
Unit Price: $17.00

Description

Content Areas

Categories tested include:

Planning
Organizing
Communicating
Conflict Resolution

Product Statistics

Sample Size Mean Score Reliability (KR20) Std. Deviation Std. Error of Measurement

O*NET Job Titles

Below are the O*NET job titles that were determined to be applicable to this test during the job analysis. Click the Job Title for more information about tasks performed, tools and technology used, job knowledge areas and abilities required, as well as related job titles.
This assessment is intended for use with jobs that are sufficiently related.
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Sample Reports

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Examinee Scoring System Compatible

This product is part of the Examinee Scoring System which simplifies scoring and administration of tests.

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