Qty Price
20 to 99 $18.00 each
100+ $16.00 each

Combined Basic Skills (Customer Service) - Form CCF (Online)

SKU OL210
Starting from $18.00

Format:

54 items, Multiple-choice

Assesses:

Reading, Checking Accuracy, and Problem Solving

Skill Level:

Entry

Language:

English

Quantity:
Unit Price: $18.00

Description

This is a combined basic skills test that includes reading, checking accuracy, and problem solving sections geared towards the customer service industry.



Online Credits

When you purchase this product, you purchase online test administration credits. These test credits, once purchased, are placed in your online account and do not expire. Each credit can then be assigned to a test-taker for administration of this test via an internet-connected computer.

All tests administered on the Online Testing System are required to be proctored by a representative or third-party agent of the company.

Sample Question

When pushing a car you should put it into


A. drive.
B. overdrive.
C. neutral.
D. reverse.

Tests

This product is a battery of tests. the tests in this battery are:

Test Name Number of Items Time Allotted in Minutes
Reading 16 15
Checking Accuracy 18 14
Problem Solving 20 20

Sample Reports

Sample reports are not yet available for this particular product.
Examples of reports available in our system can be found in our Technology Solutions Brochure.

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