Ramsay Corporation ("Ramsay" or the "Company" or "We" or "Us") is committed to protecting the privacy of the users and visitors of our website www.ramsaycorp.com ("Website") and our testing services ("Services"). This Privacy Policy describes the type of information We collect or use when you visit our Website or use our Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information We collect or receive:
Please review this policy carefully. By accessing our Website, purchasing our products or taking any of our tests through the Services, you agree to this Privacy Policy.
We may update this policy from time to time, and We will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the bottom of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on our Website. We may email or otherwise communicate reminders about this policy, but you should check our Website periodically to see the current policy and any changes We have made to it.
When you interact with our Website or use our Services, We may collect certain personal information that you provide to us, such as your name, e-mail address, telephone number, and your employer's or prospective employer's name. We may also collect financial information such as credit card or payment information when ordering Services. If you decide not to provide certain personal information, which is your right, please note that We may be unable to provide our Services, answer your questions, respond to certain requests or fulfill your purchase order.
When you interact with our Website or use our Services online, We may also collect certain personal information that does not identify you directly, such as information about your internet connection, the equipment you use to access our Website or Services, your usage details, IP addresses, and information collected through cookies. We collect this information automatically as you navigate our Website.
To provide certain of our Services or fulfill purchase orders, We may collect or receive additional personal information specifically provided or requested by your employer or prospective employer, such as date of birth, nationality, race, Social Security number or other unique identification number.
We may gather your personal information in the following ways:
We use certain cookies for limited purposes. Please see our Cookies Policy for more information.
We only process your personal information for limited purposes and when We have a legal basis to do so, including:
The personal information We collect and use are transferred to and/or maintained on computers or servers located at our headquarters in Pittsburgh, Pennsylvania, United States of America. You should be aware that your personal information may therefore be transferred outside of your state, province or country. By accepting this Privacy Policy and using the Website and/or Services, you are providing your consent for such data transfer to the United States. Any data transfers of personal information from people located within the European Union (EU), European Economic Area (EEA), United Kingdom (UK) or Canada will be protected as required and according to each country or province's respective data privacy laws, regulations and guidelines.
We will only retain your personal information for as long as necessary to fulfill our purposes, or to comply with legal, regulatory, contractual, or internal policy requirements. To help us do this, We apply criteria to determine the appropriate periods for retaining your personal information depending on its purpose, such as proper account maintenance, facilitating client relationships, administering our Services, and responding to legal claims or regulatory requests . For instance, We will retain your personal information as long as there is an active order or ongoing contract for our Services with you, your employer or prospective employer; you have an active account with us; as needed to verify and/or respond to your requests; to perform diagnostics and maintain security of the Website and Services.
We employ appropriate measures to protect your personal information and require employees who have access to this information to follow standards of security and confidentiality required by or consistent with industry practice. We maintain physical, technological, and procedural safeguards to ensure the integrity of your personal information, including but not limited to encryption, partitioning, and password-protected access on a need-to-know basis. Our concern for your privacy extends to our Website as well. Clients accessing their account information online are doing so on a secure site utilizing data encryption and usernames and passwords.
Our Website and Services are not intended for children under 14 years of age. We do not knowingly collect personal information from children under 14, and no one under the age of 14 may provide any information through Website or Services. If We learn We have collected or received personal information from a child under the age of 14 without verification of parental consent, We will delete that information. If you believe We might have any information from or about a child younger than 14, please contact us at compliance@ramsaycorp.com.
Ramsay does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
We respect your right to access and control your personal information in the data We collect. When you are asked to provide personal data that is not necessary for the purposes of our Services, you may decline. However, if you choose not to provide data that is necessary to provide our Services, you may not be able to use our Services, download any white papers, or purchase any product.
In some jurisdictions, you have the right to access your data. In these cases, We will comply, subject to any relevant legal requirements and exemptions, including verifying your identity. Before providing data to you, We will ask for proof of identity and sufficient information about your interaction with us to verify your identity. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under law). In some jurisdictions, you have the right to correct or amend your personal data if it is inaccurate or requires updating. You may also have the right to request deletion of your personal data. Please note that such a request could be refused because your personal data is required to facilitate a prior request or order.
For individuals residing in the EU, EEA, UK or Canada, or certain states in the United States (such as California, Colorado, Virginia and Nevada), you may have additional rights regarding your personal information. The exact scope of these rights vary by state and country of residence. There are also several exceptions where We may not have an obligation to fulfill your request These rights may include:
If at any time you would like to discuss our use of your personal information, wish to withdraw your consent to our use or processing of your personal information, or to otherwise exercise any of your privacy rights regarding your personal information, you can do so by contacting our Data Protection Officer by emailing compliance@ramsaycorp.com, sending written correspondence via facsimile to (412) 257-9929, or calling us at (888) 252-2085.
For all requests, please include your name, street address, city, state, and zip code. (Your street address is optional if you wish to receive a response to your request via email. Please include your zip code for our own recordkeeping.)
For written requests from:
Ramsay may require certain information to verify your identity before complying with your request. If We delete your personal information, We will both render certain personal information about you permanently unrecoverable and also anonymize certain personal information.
If you are unsatisfied with our response to a data privacy request, you have the right to:
Ramsay Corporation is headquartered in Pittsburgh, Pennsylvania, United States of America. Ramsay has appointed the following contact person for you to contact if you have any questions or concerns about Ramsay Corporation's personal data policies or practices. The Ramsay Corporation's Data Protection Officer's name and contact information are as follows:
Kenny Huang
compliance@ramsaycorp.com
Phone: +1 412 257 0732
Fax: +1 412 257 9929
The California Consumer Privacy Act of 2018, as subsequently amended (the "CCPA") requires that We provide you with certain information that We may collect from you, how that information is used and/or shared by the Company and your rights to correct any inaccurate personal information that We collect or to limit the use and disclosure of your sensitive personal information.
Up to twice per year, without charge, You have a right to request that We disclose (1) the categories and/or specific information that We have collected from you; (2) the categories of sources for that personal information; (2) the purpose for which we have collected that information; (4) the categories of third parties with whom We disclose your information; and (5) the categories of information that We may disclose to third parties.
You have the right to ask Us to delete the personal information that We have collected from you and ask that We direct our vendors to do the same (subject to certain exceptions including compliance with laws). You have the right to direct us to correct inaccurate information that We may have about you. Please be advised that We will not delete or revise your information in violation of laws or regulations and should you ask Us to delete your information such that it hinders our ability to provide the Services, then We may be required to stop performing the Services.
While under the CCPA you have the right to opt-out from the sale or disclosure of your personal information, including via user-enabled global privacy control, the Company does not sell, share, track, or disclose your personal information to any third parties for marketing or data tracking purposes.
You have the right to direct Us to use your data for specific, limited purposes, including by providing you with the services you have requested from Us. You have the right to be notified of the type and the purpose of collection before We collect your information, and We can neither discriminate against you because you have elected to exercise these rights nor make you waive these rights. However, if you refuse to provide certain information or ask to delete your information and that information is necessary for the performance of the Services, please note that We may not be able to provide the Services.
***This privacy policy was last updated on January 30, 2026.
1 Individuals using our Services must agree to our Terms of Use in order to access results or other information through our Website. Individuals using our Services must also agree to our Personal Data Agreement in order to take any test through our Website.