Sales Skills

RR67-C

Description

A test of sales knowledge in the following areas: Prospecting Skills; Interpersonal Skills; Communication/Expressiveness Skills; Product Knowledge; Confidence; Listening Skills; Persistence; Closing Skills; Follow-up Skills; Negotiating Skills; Honesty; and Motivation.

This test contains 48 items in a multiple-choice format. In a sample of 225 sales, clerical and managerial workers, reliability was .78 with a mean score of 31.66, a standard deviation of 5.87, and a standard error of measurement of 2.75.

Administration Manual

Ramsay Corporation recommends one manual be added to each initial test purchase. Administration manuals generally include information about administering the test, scoring the test, and interpreting the scores. They do not include a sample copy of the test or an answer key.
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